This Shipping Policy outlines the terms and conditions for the delivery of your orders placed on our website.

  1. Order Processing:

We strive to process orders within [Number] business days after receiving them. During peak seasons or for custom cake orders, processing times may be extended. We will notify you via email if there is any delay in processing your order.

  1. Delivery Areas:

Currently, we deliver within a [Radius] kilometer radius of our bakery locations in Mysore.
We cannot guarantee delivery to all areas.
Please enter your postal code at checkout to confirm if delivery is available to your location.

  1. Shipping Fees:

A flat shipping fee of [Rupee amount] will be applied to all orders within our delivery zone.
Orders exceeding [Rupee amount] will qualify for free shipping.

  1. Delivery Times:
  2. Once your order is processed, it will be delivered within [Number] business days.
  3. Deliveries are made during [Time Frame] on weekdays.
  4. Order Tracking:
  5. Once your order is shipped, you will receive a notification email with a tracking number. You can track your order online through the courier company’s website.
  6. Undelivered Packages:
  7. If a delivery attempt is unsuccessful due to an incorrect address or no one being available to receive the package, we will contact you to arrange a redelivery. Additional shipping fees may apply for redeliveries.
  8. Damaged or Missing Items:
  9. In the rare case that you receive a damaged or incorrect item, please contact us within [Number] days of receiving your order. We will be happy to arrange a replacement or refund.
  10. Hot Weather Policy:
  11. During hot weather conditions, we may use special packaging or temperature-controlled delivery methods to ensure the quality of your baked goods.
  12. Order Changes or Cancellations:
  13. We understand that plans change! We will do our best to accommodate order changes or cancellations if requested before your order is processed. Please contact us as soon as possible at [Phone Number] or [Email Address] to inquire about changes or cancellations.
  14. Contact Us:
  15. If you have any questions about our Shipping Policy, please contact us at [Phone Number] or [Email Address].